The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The honeymoon suite offered amazing views of Lake Luzern, making our stay truly nice.” view full review
Spacious Comfort
“Our room was impressively spacious and immaculate, providing a comfortable haven during our vacation.” view full review
Delicious Breakfast
“The breakfast served at the adjacent building was good, with fresh options that fueled our day perfectly.” view full review
Family Friendly!
“The accommodation was ideal for families; we loved that the honeymoon suite could comfortably host our teenage kids.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
No pets allowed
Security
Adults only
Luggage storage
Locker room
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Services
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Business
Business centre
Fax/Photocopying
Room features
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Brandgaessli 1,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
Map view
street view
Brandgaessli 1,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
City landmarks
Square
Lion Monument
760 m
Event hall
Lucerne Culture and Congress Centre
620 m
Church
Franciscan Church
690 m
Museum
Swiss Museum of Transport
2.3
km
Museum
Glacier Garden of Lucerne
990 m
Museum
Bourbaki Panorama
820 m
Museum
Alpineum
1.1
km
Church
Church of St. Leodegar
840 m
Park
Inseli Park
1.1
km
Museggmauer
The Nine Towers
620 m
Mall
Nationalquai
820 m
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
840 m
Haldenstrasse 31
St Mark's Church
890 m
Casino
Grand Casino Luzern
940 m
Nearby
Bridge
Chapel Bridge
270 m
Bahnhofstrasse 11a
Jesuit Church
240 m
Bridge
Spreuer Bridge
390 m
Museum
The Rosengart Collection
400 m
LucerneSwitzerland
Lake Lucerne
450 m
LucerneSwitzerland
Old Town Lucerne
20 m
Public Building
Town Hall
30 m
Museum
Natur-Museum Luzern
360 m
Museum
Modern Art Museum
460 m
Reusssteg 1
Nadelwehr Luzern
180 m
6004 Lucerne
Museggmauer
490 m
Square
Kornmarkt
20 m
Museum
Historisches Museum Luzern
310 m
Hertensteinstrasse 30
Matthauskirche
370 m
Kapellpl. 1a
Saint Peters Church
210 m
Square
Schwanenplatz
280 m
Restaurants
Twiny
140 m
Roessligasse 13
Manor Restaurant Manora
200 m
Weggisgasse 5 Top Floor
MeiXin Restaurant
120 m
Roessligasse 2
St. Magdalena
120 m
Eisengasse 5 6004 Luzern
Tandoori
190 m
Loewengraben 4
The Queen Camellia Tea Room
210 m
Hans-Holbein-Gasse 4
The Queen Camellia Tea House
190 m
Kapellplatz 7
Cafe Bar Lokal
440 m
Pfistergasse 24
Macchi
190 m
Pilatusstrasse 5
Apsara
450 m
Winkelriedstrasse 11
McDonald's
100 m
1 Pilatusstrasse
Burger King
90 m
Zentralstrasse 3 Zentralstrasse 3
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beautifully done rooms
Knowledgeable staff
Uphill location
Loud church bell
7.0/10
Very good
Rooms
6.3
Location
7.8
Service
7.5
Dining
7.3
Guest reviews
7.0/10
based on 6 reviews
7.5
7.5/10 based on 1054 reviews
Timothy
United Kingdom,
March
2024
8.4/10
My stay at the hotel was fantastic! The location was perfect, right in the heart of the old town and close to the train station. The rooms were spotless and spacious, providing a great view of the lively square where dancing and parades could be enjoyed from our balcony. The service was top-notch, with knowledgeable and helpful staff members. However, the uphill walk to the check-in and out area was a bit tiring, and the loud church bell could be disturbing at times.
Rooms
9.0
The rooms were spotless and large by European standards, with a beautiful design that was the cherry on top.
Service
9.0
The staff members were knowledgeable and helpful, going above and beyond to assist. I even asked for extra blankets and they promptly delivered them.
Location
8.0
The location is just perfect, right in the very center of tourist attractions. However, the uphill walk to the check-in and out area might not be suitable for everyone.
Dining
7.0
The dining experience was good but simple, with a selection of cheeses and hams. The chocolate muffins were a delightful treat.
Facilities
9.0
The facilities were great, and everything was well-maintained throughout the hotel.
Beautifully done rooms
Uphill location
Brett
United States,
October
2023
8.0/10
My stay at the hotel was simply delightful. The room was spacious and beautifully designed in an oriental style, offering a lovely view of Rathaus in the Altstadt. The service was top-notch with knowledgeable and helpful staff, although the lack of coffee and tea refills was a small downside. The central location was perfect for exploring Lucerne, but the noise from the nearby church bells and streets might disturb light sleepers. The dining experience, although good with a variety of dishes, required a separate visit to another hotel. Overall, a great place to stay with just a few minor drawbacks to consider.
Rooms
9.0
The room was super large with a very nice view and furnished with a touch of oriental style, including charming details like chickens on the walls.
Service
8.0
The staff members were friendly and accommodating, allowing us to store our luggage and providing us with a map to explore the town while we waited for our room.
Location
8.0
The hotel's location in the Old Town next to the Chapel Bridge was very central and convenient for accessing key restaurants, bars, and stores. However, noise from the surroundings might disturb light sleepers.
Dining
7.0
The dining experience offered a good range of dishes but was situated in a different building at the Krone hotel, requiring additional effort to enjoy a meal.
Facilities
8.0
The facilities, while not specified in detail, provided all essential services for a comfortable stay.
spacious rooms
minor noise disturbances
Joanna
United Kingdom,
October
2023
6.2/10
Staying at this hotel was a mixed experience. The location was great in the heart of the old town with beautiful views, but the noise from the church bells and nearby activities disturbed my sleep. The rooms were very basic and old, not up to modern standards, but the dining experience was excellent at the nearby Krone hotel.
Rooms
5.0
The rooms were in another building, very old and basic, with cracked sanitary wear and limited electrical lighting. The windows didn't close properly, and cleanliness was lacking.
Service
7.0
The service was friendly and accommodating, allowing us to store luggage and offering early check-in. However, the reception area being in a separate building was a bit inconvenient.
Location
6.0
The hotel's location in the old town was wonderful for exploring on foot, but the noise from the church bells and the surroundings disrupted my sleep.
Dining
8.0
Dining at the Krone hotel was an excellent experience with a good selection of breakfast items. However, having to go to another hotel for meals was a bit of a hassle.
Facilities
John
United Kingdom,
September
2023
6.8/10
The hotel is conveniently located near central attractions and offers decent service, but the rooms are outdated and have some maintenance issues. The dining experience is enjoyable, and the location is very central despite being noisy at times.
Rooms
5.0
The rooms were in another building, very old and basic, with cracked sanitary wear and some electrical issues. The pillows provided were clean and of decent size.
Service
8.0
The service, especially at check-in and check-out, was very nice and professional.
Location
7.0
The location was very good as it was centrally located with easy access to key attractions, though it could get noisy due to the surrounding sights and wooden bridges.
Dining
8.0
Dining options were available at Hotel Krone just a short walk away, and the warm bread served was excellent.
Facilities
7.0
Central location
Outdated rooms
Isaac
United States,
August
2023
7.6/10
Staying at this hotel was a real treat! The oriental-style rooms provided a fantastic view of the Rathaus in the Altstadt, and they were miraculously ready for me by 3 pm, just as I requested. The only downside is that room numbering can be a bit confusing, as starting with a 2 might mean climbing a few extra flights of stairs to reach your room.
Rooms
8.0
The rooms are beautifully decorated in an oriental style with a great view of Rathaus. They were ready on time and comfortable.
Service
7.0
Although the staff were not very smiley, they allowed us to store our luggage and explore the town while waiting for our room. They were really helpful in accommodating early check-in based on availability.
Location
9.0
The hotel's location is just awesome, right in the old city center close to Chapel Bridge, riverfront cafes, and quaint streets. However, the noise from church bells and below can be disruptive for light sleepers.
Dining
7.0
Dining takes place at Hotel Krone just a short walk away. The experience was good overall, but slightly pricey at 19 francs each.
Facilities
7.0
The hotel offers basic facilities such as dry cleaning, housekeeping, laundry, valet parking, welcome drinks, and tours/ticket assistance.
Roy
United States,
July
2023
6.2/10
The hotel was a mixed experience. The rooms, designed with an add-on Jacuzzi for honeymooners, were disappointing with old and basic amenities that didn't work well. However, the location was superbly centered among tourist attractions and right on the river. Service was a hit-or-miss with some staff being unsmiley while others were helpful. Dining was simple but good, and the hotel lacked some expected facilities.
Rooms
5.0
The room with the add-on Jacuzzi was old, basic, and not up to par, but it was designed for honeymooners.
Service
6.0
The service was inconsistent; some staff were not friendly, but others were helpful and accommodating.
Location
9.0
The location was exceptional, right in the heart of tourist attractions and on the water.
Dining
7.0
Dining was good but simple, lacking variety and a bit expensive.